FAQs
We offer 3 sizes: Small (Spacer Horses), Medium (Criollo Horses), and Large (Standardbred Horses).
Yes.
We accept returns of unused products. The customer has fifteen (15) calendar days from receipt of the shipment to notify us of any problem. If the product is defective or incorrectly manufactured we will be responsible for shipping and handling. If it is for another reason, the customer will be responsible for shipping and handling.
Yes. The products listed on the website are items we frequently make. If you are looking for an item not listed, please contact us and we may be able to assist.
A maximum of 4 colors are available on our website. We are able to customize up to 8 colors. Please contact us to accommodate your request.
We are committed to provided the highest quality custom made products. If you are not satisfied with your purchase, please contact us as soon as possible.
Usually about two weeks to 1 month.